I experienced made month-to-month automated fixed amount EFT payments across the first year of your own loan
The allegations made in these complaints are unproven, are not always member of all consumers’ experiences with Advantage, and will get have outdated information (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“You will find an installment bundle have a full time income passionate payment that was set-up as a result of KHESLC tennesseetitleloans.org/cities/woodland-mills/, it withdraw XXXX out-of my personal checking account thirty days and place they for the membership amount XXXX and this continues on what you month and has now as XXXX of XXXX this letter I just gotten XX/XX/XXXX therefore i really should not be in the default XXXX XXXX”
I disputed it back at my credit file and because I’d closed a binding agreement they asserted that it was genuine
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I think so it become an effective predatory financing tactic in which KHESLC may be able to increase accumulated appeal into mortgage without any education or intention of borrower, in an effort to increase their money
“I first started researching calls from Kentucky higher education just after my father died for the XX/XX/XXXX. We eliminated brand new calls in the beginning but then felt like I wanted to clean right up my borrowing from the bank thus i responded the telephone. I believed on account of my personal temper once my father passed, this was the loan I got years and years before. I even-set up fee plans for the university so i you’ll pay-off good morning. Really when i try getting better on the my credit file trying to obtain anything fixed I seen almost every other fake pastime to my credit file. Such having several other personal safety numbers about my account. Plus other accounts that have been maybe not mine and also have because the already been removed once i review my personal credit report I seen the institution which i to begin with got the loan are on there as well as the account closed. Whilst I am looking at which Kentucky higher education it suggests I have actually made money that we hadn’t past. They reveals I got the mortgage in the XXXX and i performed maybe not score financing of you to definitely college or university into the XXXX. In addition attained out to the institution and when it ultimately entitled me personally right back, I had an extended dialogue having hey females throughout the my account I asked this lady to transmit myself the initial files of the mortgage where I’d initially been the mortgage toward organization. We have maybe not acquired one to papers through email address. She and went on as well as on regarding the all processes We will have to undergo, which in turn, We informed her which had been not my financing. I’m not planning to shell out that loan that’s not exploit I’m following through. We called and you will spoke which have a female into borrowing from the bank agency just who contributed me to contact all of you. Excite assist me with this amount as it is probably stop me personally of delivering my stimuli otherwise anything else that come from the government like my personal tax come back, ect. I do not are obligated to pay so it loan, and that i can be install a duplicate away from 2 out-of my personal borrowing reports. Then you can note that I did not get this to mortgage as well as have see all the other fake pastime that was into my personal membership. Thank-you for the some time I am hoping so you’re able to listen to back over the next few days.”